What is WPC?

WPCThe County of Orange was approved through the State of California’s Department of Health Care Services (DHCS) on October 24, 2016 for a five-year project to implement the Whole Person Care (WPC) pilot program.

WPC is the coordination of physical, behavioral health, and social services in a patient-centered approach with the goals of improved health and well-being through more efficient and effective use of resources for Medi-Cal beneficiaries struggling with homelessness. WPC promotes increased communication between hospital emergency rooms, CalOptima, community clinics, OC Health Care Agency (HCA) Behavioral Health Services and Public Health Services as well as recuperative care providers to improve access and navigation of services for the homeless population. 

The WPC goals are consistent with the County’s ongoing efforts to take a broader approach to meeting the needs of those without permanent housing. The County’s program includes the development of WPC Connect, which alerts participating entities when a patient experiencing homelessness enters an emergency room. Upon notification of a non-urgent situation, the County’s community partner connects the individual to recuperative care or other supportive services