Custodial Parents can enroll or cancel an Electronic Payment Card (EPC) through the State Disbursement Unit (SDU) website or through the Integrated Voice Response System (IVR).
When you sign-up for an EPC, payments will be automatically deposited into your EPC account within two business days after payments are received by the SDU. The card can be used just like a debit or credit card at any location where MasterCard is accepted, and you have access to your account online 24 hours a day.
Click here to enroll or cancel an EPC through the SDU website. You will need your Social Security Number, Participant ID number, and your contact information, including a valid email address. If you do not know your Participant ID number, call Customer Connect at 1-866-901-3212, Monday through Friday from 7:00 a.m.-4:30 p.m. Pacific time.
To enroll through the SDU IVR system, call 1-866-901-3212, and select option 1.
You can also download and print the English / Spanishdomestic EPC Enrollment form or English / Spanishinternational EPC Enrollment form and mail it directly to SDU at:
California State Disbursement Unit P.O. Box 989064 West Sacramento, CA 95798-9064
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