Employee Wellness

The County provides a variety of programs and resources to encourage and support employee wellness.

OC Healthy Steps: Annual Health and Wellness Program

If you have questions about your completion status for your 2019 OC Healthy Steps Wellness Credit or need to file an appeal for your 2021 OC Healthy Steps Wellness Credit; please call the OC Healthy Steps/StayWell Helpline at 1-800-492-9812. Appeals will be accepted through January 12, 2021.

If you are filing an appeal, the HelpLine will ask you questions such as your name (as it appears in the County payroll), Employee ID, and reason for your appeal. If it is determined that additional information or documentation is needed for your appeal to be completed, you will be contacted and given instructions on how and where to submit the documentation.

Please note that if you are asked to submit additional documentation the following will be required:

Health Risk Assessment (HRA):
  • Copy of assessment results page (with actual results redacted).
  • Copy of screenshot from the StayWell website showing completion.
  • Any HRA partially completed or completed after August 21st will not constitute completion of the step

Non-Smoker Attestation:
  • Copy of Non-Smoker Attestation page with response.
  • Copy of screenshot from the StayWell website showing completion.
  • Any attestations completed after August 21st will not constitute completion of the step.
If you do not have documentation verifying the steps were completed, you must include any extenuation circumstances that prevented you from completing the steps during the designated participation period. Appeals due to extenuating circumstances should include any corresponding documentation necessary to support the extenuating circumstances.

Without either documentation verifying completion or valid extenuating circumstances, the appeal will be denied. Appeals will be accepted through January 12, 2021. Please allow a minimum of two weeks for your appeal to be reviewed.