Health Insurance Counselnig & Advocacy Program (HICAP)

    This is a volunteer-supported program that provides free healthcare insurance and Medicare education and counseling services for current and soon-to-be Medicare beneficiaries. A HICAP counselor provides unbiased information to help identify the best choices for an individual’s health care needs, including information on:

    • Pros and cons of Health Maintenance Organizations (HMOs)
    • Medicare benefits and rights; how to appeal Medicare and HMO denials
    • Supplemental plans to Medicare
    • Long-term care insurance