Volunteer Opportunity

Teen Volunteer Work Experience Program

Social Services Agency
Office Support Volunteer

This opportunity will not be available in Summer 2020. Please check back in Spring 2021.

The Orange County Social Services Agency (SSA) operates under the policy direction of the Orange County Board of Supervisors and the California Departments of Social Services and Health Services. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange.

Minimum Age to Volunteer

Teens and young adults between 16 - 19 years of age may apply.
Please note there are no exceptions to the age requirements listed.

Locations to Schedule Volunteer Shifts 

Several office locations are available. Please see the application form referenced below for specific addresses.

Volunteer Duties/Responsibilities

Under close supervision, volunteers will assist clerical staff with tasks such as opening, sorting and processing mail; filing; basic data entry/word processing; photocopying; reception backup; lobby assistance; packet stuffing; faxing; preparing training packages; training room preparation and clean-up; escorting trainees to classroom; boxing up legal folders for closed files; setting appointments; answering phones; working in the store room and forms room; and various other clerical duties.

Volunteers will work in a safe, well-supervised office environment and will perform age-appropriate duties.  Since volunteers may have some contact with clients and/or confidential information, they will be required to sign a confidentiality agreement. A parent/guardian will also be required to sign the agreement if the volunteer is under the age of 18.

Skills or Qualifications Needed

Volunteers must demonstrate a positive attitude and willingness to process information and learn new procedures in order to provide better service to SSA customers. Basic computer and customer service skills are helpful in this position.  Additional qualifications include data entry skills; ability to lift up to 20 pounds; good communication skills; ability to follow directions; and good interpersonal skills. Casual attire appropriate for a business setting is required.

Time Commitment

The Teen Volunteer Work Experience Program operates for six weeks from July 8 to August 16, 2019.  If a volunteer wishes to schedule hours beyond August 16, special arrangements may be made at the discretion of the work site. There is no minimum time commitment; however, volunteer hours must not exceed 20 hours per week. Volunteer schedules must be coordinated with the work site supervisor. 

Benefits Available to the Volunteer

The position offers teens and young adults between the ages of 16 - 19 years of age an opportunity to improve their community by enhancing services for the public and gain hands-on experience within an office environment.

How to Apply

Applications will be accepted from May 31 to June 21, 2019
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Completed and signed applications must be mailed to the following address:

Social Services Agency/Bldg. 15
Teen Volunteer Work Experience Program
1505 East Warner Avenue
Santa Ana, CA 92705

Attention: Eileen Nguyen

Parent/guardian consent is required prior to placement of teens under the age of 18.